top of page

Getting support

People often don’t know where to start to get the mental health services they need. We want you to feel confident that there is help available.

On this page we talk about when to ask for help, support from your GP and the types of support available.

It's common to feel unsure and to wonder whether you should try to handle things on your own.

It's always ok to ask for help.
Image by Rosie Sun
When support can help

Every year 1 in 5 Australians will experience a mental health condition which affects how they feel, think, behave and relate to others.

It’s common to feel unsure and to wonder whether you should try to handle things on your own.


Mental illness is a general term that refers to a group of illnesses, much the same way that heart disease refers to a wide range of illnesses and disorders that affect the heart. These conditions cover a wide spectrum from a severe and complex mental illness that significantly impacts the person to a mental health condition which may be temporary as a reaction to the stress in people’s life.


This can develop into more severe mental health condition so it’s important to seek help. Referrals are prioritised according to risk and need rather than diagnosis. Urgent care is given to people in crisis and who are at risk and they may be co-managed with other services.

It is always ok to ask for help
- even if you’re not sure you are experiencing a specific mental health problem.
You might want to seek help if you’re:
  • worrying more than usual

  • finding it hard to enjoy your life

  • having thoughts and feelings that are difficult to cope with and have an impact on your day-to-day life

  • having thoughts of ending your life

  • interested to find more support or treatment

  • worried about someone that you live with or care for

On the Couch
We always recommend starting with your GP and having a chat with them about what is going on for you. 
Image by Bill Oxford


Even if you are not sure you are experiencing a mental health problem, a good place to start is with your GP. Your local GP or other health professionals can help connect you with the right mental health service.


When you see your doctor, they will assess what help you need. This could include:

  • making a mental health assessment

  • creating a mental health treatment plan (MHTP)

  • referring you to a psychiatrist or other mental health professional

  • giving you a prescription for medicines to treat depression or anxiety.


Be sure to book a longer consultation when you make the appointment.


  • A MHTP is a plan your doctor writes with you about treating a mental health condition.  

  • Your mental health treatment plan will have goals agreed by you and your doctor.

  • It will also have treatment options and support services available. 

  • It also helps you to access eligible, private allied health professionals like psychologists, social workers or occupational therapists who can help you to get better and live well.

  • Medicare can offer a rebate for up to 10 counselling sessions per year with an eligible Psychologist , Occupational Therapist or Social Worker.


Find out more on the headspace website


You can find a range of support services in our Service Directory

Urgent support

Go to our URGENT HELP page to find out what to do if you or someone else is experiencing high levels of mental distress or feeling suicidal.

Your Emergency Department Journey (updated 10.8.png

Murrumbidgee Local Health District has created a booklet to help you

understand more about how the Emergency Department works

and your rights for good quality care.

Click to download...

At a hospital, it is likely you will be connected with the Mental Health Emergency Consultation Service (MHECS). Their role is to provide specialist mental health support in all of the emergency departments across Murrumbidgee to people who are experiencing high levels of mental distress or who are experiencing feelings of suicide. Learn more...

Psychology Patient


It is important to know that lots of people are known as counsellors, so it is important when deciding on a counsellor, to feel comfortable that they are suitably qualified and experienced to help you with your needs. Counselling can be face to face or tele-health. 

A MHTP (Mental Health Treatment Plan) will provide a rebate for up to 10 sessions per calendar year with a Medicare Registered Provider.​ ​Find out more on the headspace website

Online resources

There are many benefits to using online resources. Not only is it free and can be accessed from the safety and comfort of a  person’s home or personal space, but it also provides access anywhere, anytime.


Many services offer access to counselling or someone to talk to, but importantly also educates and provides reliable information. Understanding what is happening for us and what we can do about it, can reduce fear, isolation and stigma preventing help-seeking.

Download the EMHPRAC Guide to Digital Mental Health Resources (PDF) containing an extensive list of services

Image by
Lemon Tea

recovery focused services

Recovery focused services supports people with a mental illness on their personal journey to mental well-being.


This looks different for every person. Most people who are diagnosed with a mental illness recover, however it can be difficult to predict how long that will take and what that will look like for different people.


Recovery is not the same as a cure. It means a person is able to create and live a meaningful life with or without mental health issues.

Deniliquin has specific Mental Health recovery programs such as those delivered by Wellways and the MLHD Recovery Unit in Wagga. These programs are voluntary and come at no cost to the person.

workplace injury and workcover

Workplace injury, whether through an accident or as a result of a psychological workplace injury, is very difficult to deal with and working our what to do and what to expect can be overwhelming.  

A psychological workplace injury is difficult to prove and the nature of the injury will often cause symptoms such as anxiety, which can make it even more difficult to function day to day and to complete the tasks necessary with managing your claim and your injury. 


A useful resource to help you navigate some of the challenges is this blog -

In NSW, the functions of Workcover are delivered by three separate organisations (read more at

Safe Work NSW

Leg Injury
You can find a range of support services in our Service Directory
bottom of page